Delete Your Account

Last updated: 16 September 2026

You can permanently delete your Even account and the data belonging to it at any time. There are two routes, and the first is faster.

From inside the app

Open Even and go to the Settings tab.
Scroll to the bottom, to Account.
Tap Delete your account.
Confirm when asked. Deletion begins straight away.

By email

If you have lost access to the app or to your device, write to support@evenapp.site from the email address on the account, with the subject "Delete my Even account".

We will confirm we have received it, and complete the deletion within 30 days. We may need to check that the request is genuinely yours before we act on it — an account deleted by the wrong person cannot be brought back.

Deletion is permanent. There is no undo, no grace period and no way for us to restore an account once it is gone. If you only want to stop using Even for a while, sign out or delete the app instead — your household stays as it is until you come back.

Cancel Even Plus first. Deleting your account does not cancel a subscription, because the subscription belongs to your Apple ID, not to Even. Open Settings → Even Plus → Manage in the App Store before you delete, or Apple will keep renewing it.

What is deleted

Your profile — your display name, character, signature colour and profile photograph.
Your sign-in credentials and your account with our authentication provider.
Your household, and every chore, completion, thank you, suggestion, household question, note, photograph and closed week in it — for both of you.
Your push notification token, so no further notification can reach you.
Every photograph in the household — profile photos and photos of what "done" looks like — from private storage.
The feedback you sent us from inside the app, and any screenshot attached to it.
Any unused invite codes you created.

What happens to your household

A household in Even is two people. When either of you deletes their account the household ends — there is no version of it with one person left in it. Everything the two of you shared goes with it: every chore, completion, photograph, note and closed week. This is the same whether or not your partner is still using Even. If you were still on your own, the household simply goes with you.

Nothing happens to your partner's account. Their sign-in, their profile and their own copy of the list on their phone are untouched, and they can start a new household or join someone else's the same day. We will not delete another person's account because you asked us to.

Their app tells them what has happened, and what they still have, the next time it reaches the internet. If they had bought Even Plus, the subscription stays with their Apple ID and can be restored into a new household; if you had bought it, it stays with yours, which is why it should be cancelled first.

What may remain, and for how long

Encrypted backups for up to 30 days, after which they are overwritten on their own schedule. Nobody reads them; they exist only to recover from a failure.
Support emails, if you have written to us, for up to two years — so that a thread makes sense if you write again.
Records we are required to keep by law, such as a purchase receipt, for as long as the law requires.
Analytics and crash reports, unless you had switched them off. These carry no name, no email and nothing you wrote, but they are keyed to your account's identifier — a random number — and are held by those providers for up to 90 days (crash reports) and 12 months (analytics) before expiring on their own. Ask us if you want them removed sooner.
The emailed copy of any feedback you sent, in our support inbox, for up to two years, as with any other support email.
Your subscription record, with Apple, under Apple's own terms. We hold none.

The copy on your phone

Even keeps a copy of your household on your device so it works without signal. Deleting your account clears it, and deleting the app removes it outright.

Your partner's phone keeps its own copy of the list, which is theirs and is not ours to erase. What it loses is the household: the two phones stop sharing, and their app says so the next time it syncs.

Questions

If you are not sure what deleting will do in your case, ask before you do it: support@evenapp.site. See also the Privacy Policy for what Even holds in the first place.